Healthy Start Care Coordinator I

Division: Healthy Start
Employment Classification: Full-time
Location: 1685 Lee Rd, Suite 200, Winter Park, FL 32789
Status: Non-exempt
Reports to: Healthy Start Program Director

Position Summary

The Healthy Start Care Coordinator I is primarily responsible to provide outreach and case management/coordination services to eligible pregnant and post-partum women and their infants. Utilizing a multidisciplinary approach, the Healthy Start Care Coordinator I ensures clients have access to a wide array of health and social services.

Responsibilities and Duties

• Maintains a transparent, effective relationship with the Healthy Start team by supporting the organization’s activities
• Completes timely and accurately clinical services data entry
• Provide support and assistance to pregnant women and families with newborns to optimize the home environment for the physical and mental well-being
• Links pregnant women, families, and infants to supports and services available in the community
• Timely and accurately complete client intake and progress notes
• Follows up with patient on compliance with provided care plan
• Reschedules missed Healthy Start appointments
• Remains non-judgmental when engaging with patients and project participants
• Conducts regular telephone calls and completes a minimum of one face-to-face home visit with each patient every thirty to sixty days depending on family needs
• Attends professional development training to maintain and enhance professional skills
• Attends internal and external meetings
• Coordinates client referrals and interagency activities
• Contributes to achievement of project objectives
• Properly organizes client discharge planning and case closure
• Maintains a caseload according to program requirements
• Meets grant goals and objectives, programmatic and funder requirements
• Maintains standards/applicable regulations for personnel, medical records management, programmatic/function requirements
• Willing to work a flexible schedule to meet the needs of families, which can include evenings and weekends
• Completes all mandatory training as required by the program, the funder, and the agency
• Prepare client files and document actions taken following program guidelines
• Develop and maintain a good working knowledge of the program’s electronic record system and Florida Healthy Start Standards and Guidelines
• Performs all other duties as assigned by CMWP Healthy Start Director
• Complies with Healthy Start guidelines
• Travel as necessary
• Other responsibilities as assigned

Education and/or Experience

Education:
o Bachelor’s degree or higher from an accredited college or university in human services, social sciences, social work, nursing, health education, health planning, healthcare administration, or related field with two (2) years of public health/community development experience

Experience:
o Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint)
o Minimum of 2 years of professional experience working in the community or social services, Preferred
o Bilingual in English and Spanish or Creole, Preferred
o Case Management, Mental Health, or Nursing work experience
o Previous Healthy Start program experience, Preferred

Requirements and Physical Demands

Must have a valid Florida Driver’s License.

Schedule

Monday-Friday, 8 am to 5 pm

Ability to travel as needed